Our privacy policy
Introduction
We respect your privacy and protect your personal data like it is our own personal data. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with The RD Coaching will be processed.
If you have any questions regarding this privacy policy, please contact: support@therdcoaching.com
What information we collect and how
Personal data is any information that identifies or can be linked to a natural person for identification. Personal data we collect about you includes:
Identification data such as your first name, last name, and password.
Contact data such as address, email address, telephone, or mobile number.
Financial data such as investments, income, credit card details and any other payment method you provide to us. When paying online, this stays with our payment provider and we do not have any access to it. We keep it when you enrol manually or ask for a refund.
Information about the courses you sign up to and attend.
Information about your interaction with our emails, and website.
Information from any workshop or coaching course you attend.
Details about lifestyle, previous training experience, and occupation information, if provided during a workshop.
In certain circumstances,
We ask you for marital or dependants’ information. For example, when you want your partner or dependent to join a training to which you subscribed.
We may take photographs and otherwise record your presence or interaction. In such cases, you are pre-informed with a choice to opt-out of such recording.
Our services are designed for those above 18 years of age.
We do not collect any ‘special category’ data. For information, this includes any data that is relating to your health, ethnicity, religious, philosophical or political beliefs, genetic or biometric data, or sexual preference data.
We use different methods to collect data from and about you including through:
Direct interactions.
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by mail, phone, email, or through chat or social media. This includes personal data you provide when you: sign up to receive our newsletter or any free product that is sent to you via email; make an inquiry or request information to be sent to you; create an account on our website; order our products or services; engage with us on social media; enter a promotion, challenge, competition, or survey; contact our customer service; leave comments and feedbacks on our products and services.
This website is owned and controlled by The RD Coaching. We are committed to protecting the privacy of all personal information obtained from you during any visits to The RD Coaching websites.
Automated technologies or interactions.
As you interact with us, including via the therdcoaching.com website, we may automatically collect Technical Data about your hardware, browsing actions, and patterns. We may also collect Tracking Data when you use our website, or when you click on one of our adverts (including those shown on third party websites).
Third parties or publicly available sources.
We may receive personal data about you from various types of third parties, including Technical Data and/or Tracking Data from analytics providers, advertising networks and search information providers; Contact, Financial and Transaction Data from providers of payment and fraud prevention services; Identity and Contact Data from data partners; and Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Communication
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
We may use your Identity, Contact, Technical, Tracking, Usage and Profile Data to form a picture of what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you and tell you about them. This is what we call direct marketing.
We may carry out direct marketing by email, social media, or text.
On our website, we always try hard to make it really clear what we are doing and what communications you will be sent, whether it’s you deciding to sign up to the newsletters, free resources or signing up for a course–and you have a right at any time to change your mind and say no thank you and opt out using the unsubscribe link at the bottom of the communication.
Security and virus protection
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.
We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.
We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.
Link to other sites
Our Services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Your Legal Rights in the EU
If you are in the European Union, under the General Data Protection Regulation laws, you have the following rights in relation to your personal data:
The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing that in this privacy policy);
The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;
The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);
The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and
Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.
These rights are subject to certain rules around when you can exercise them. You can see a lot more information on them, on the UK Information Commissioner’s Office website. If you wish to exercise any of the rights set out above, please contact us [email protected].
How Long We Keep Your Data For
We keep your personal data until you unsubscribe. If you are a customer, we keep your personal data to provide the ‘lifetime’ access to the membership site. We keep personal data as long as necessary for compliance with law and to maintain our records. For example, accounting data is kept for 7 years years from the end of our relationship with you.
How to complain
If you have any queries or want to know more about our privacy approach or need more details on how we collect, use, disclose and protect your personal data, you can contact us at [email protected].
Changes to this privacy policy
Future changes to this Website's Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.
